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All furniture is guaranteed for 5 years from the date of receipt.
You have 60 days to return any product.
We will assume the return shipping costs, but please note that both the shipping of the product and the return have a significant environmental impact.
"It's everyone's responsibility to take care of the environment, so make sure before you buy that it really is the product you need."
Recommendations before buying:
For more information: Read return conditions.
Invoices can take between 24 and 48 hours to be prepared.
If you need the invoice you can contact our customer service department directly.
Our entire catalog is designed in Europe and manufactured in different areas of Asia.
In order to pass the strict quality controls that are made to the furniture when crossing any border, all our products are certified with quality control documentation.
All our furniture is certified to enter the European Union with the quality control certificate, so all of them can support more than 120 kg.
The shipping company will contact you with the corresponding shipping information.
If the carrier has not contacted you within 24 business hours of being notified that your order has been shipped, please contact our customer service team who will be happy to assist you.
If your product has arrived damaged, you should contact the button below, providing us with the following information:
With this information we will initiate the processing of the product exchange.
Delivery times depend on package size and shipping address.
Below is a breakdown of the estimated delivery time by country:
| Country | Package -300 cm³ | Package +300 cm³ | Palletized shipping |
| Spain | 24-hour service | 72 hour service | 72 hour service |
| Portugal | 24-hour service | 72 hour service | 72 hour service |
| France | 72 hour service | Service 5-10 days | 72 hour service |
| Germany | 72 hour service | Service 5-10 days | 72 hour service |
| Italy | 72 hour service | Service 5-10 days | 72 hour service |
| Belgium | 72 hour service | Service 5-10 days | 72 hour service |
| Netherlands | 72 hour service | Service 5-10 days | 72 hour service |
| Austria | 72 hour service | Service 5-10 days | 72 hour service |
| Monaco | 72 hour service | Service 5-10 days | 72 hour service |
| Luxembourg | 72 hour service | Service 5-10 days | 72 hour service |
| Czech Republic | 72 hour service | Service 5-10 days | 72 hour service |
| Poland | 72 hour service | Service 5-10 days | 72 hour service |
| Sweden | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Finland | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Bulgaria | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Croatia | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Denmark | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Slovakia | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Slovenia | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Estonia | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Ireland | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Lithuania | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Latvia | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Romania | Service 5-10 days | Service 5-15 days | Service 5-10 days |
| Hungary | Service 5-10 days | Service 5-15 days | Service 5-10 days |
To process your product warranty, we will need the following information:
With this information we will be able to initiate the claim.
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